Packleader BPO North America offers superior offshore outsourcing solutions across all types of industries and business. Our carefully recruited, highly trained contact center staff are experts in a range of services.
To ensure the security of our clients’ data, our Fiji based server is backed up in Australia with the added security of a private network link. And when Mother Nature unleashes her fury, rest assured our Packleader BPO facility is not only cyclone proof but also comes equipped with backup servers and uninterruptible power supply.
Our customer data is handled according to the strictest privacy measures and is stored in our secure Australian facility. Legislative requirements are always paramount when it comes to process, training and development, quality assurance and continuous improvement.
"I love helping customers solve issues"
The Packleader promise give you the assurance you need
The most important aspects of delivering excellent customer service is accessibility. When your customers need a problem solved give them channels to reach out to you.