Customer Care Services

Take Care of Business

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Looking for a Telesales solution?

Drive sales to the next level

  • Customer Care
  • Customer Service
  • Welcome Calls
  • Customer Reactivation
  • Survey Calls
  • Field Service Scheduling
  • Cross- and Upselling
  • Complaint Management

Now your business can offer the best customer service, 24 hours a day, nationally, internationally and even multilingually.

Excellent customer support is essential to increase the perceived value of your products and services, maintain clients and drive business growth. Our well-trained customer care teams understand how to maintain trust and satisfaction with your existing customers through professional after sales support. Equipped with product knowledge and problem resolution skills, we aim to support your customers with accurate and helpful information.Our bespoke customer care approach also refines how to cross and up-sell your products and services, or provide after sales support - a great customer service team leaves a lasting impression on your clients. 

The Numbers

Here are some data entry milestones we have reached.

1100
Outbound calls made per hour by our call centre team
1400
Inbound calls answered per hour by our call centre team
512
Active team ready to call centre services for your company

You'll be in good company.

Packleader has a great many loyal customers that take advantage of our unique BPO services

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The Packleader promise give you the assurance you need

The most important aspects of delivering excellent customer service is accessibility. When your customers need a problem solved give them channels to reach out to you.

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