We provide integrated customer solutions with inbound customer care, outbound acquisition, and an extensive range of business processing outsourcing (BPO) solutions to a world class customer base across numerous industries.
• Quality Assurance Compliance • Technical Support • Data Entry Verification • Outbound Sales Lead Generation • Customer Service • After Hours Support • Feedback and Complaint Intake • Customer Renewals • Webchat Service
We have a global footprint
We have a number of offices in Australia, Fiji and North America giving us geographic reach for the needs of our clients. Learn more about our locations here
Our Mission is to empower our clients to focus on their core businesses by giving them the confidence and support they need to create value in the world whilst ensuring their customers are looked after in a positive way.
The Packleader Promise • Superior service • Competitive rates • Best in practice processes • Reliable and proven facility
Watch the film and learn about Packleader
Packleader keeps customers smiling
So that their customers are happier and their costs are lower