Set for growth
Building on our current 500 seat capacity, our Packleader BPO contact center is set to grow by more than 100% to 1,000 seats.
This means our fast growing client base can enjoy even more flexibility in customer management capacity and capability. Combined with an agile attitude and infrastructure, anything is possible to meet the individual needs of your brand
Technology platform and connectivity
Our capabilities and innovative approach to development provides us with an edge over our competitors.
Packleader BPO has a dedicated team of software developers. This enables us to have highly customized in house customer relationship management software including internal and external on demand reporting. We have proven experience in implementing client requirements seamlessly into our systems.